Return Policy

At Mostly by Nature, we take great pride in the quality and craftsmanship of our products. Each piece is carefully curated or handcrafted, and inspected prior to shipping or delivery. If for any reason you are not fully satisfied, we are here to help within the guidelines below.

We accept returns only in the following circumstances:

• The item arrives defective or damaged.
   
• You would like to exchange the item for another product.
   

Returns must be requested within 14 days of delivery or in-store purchase, and the item must be unused, in its original condition, and accompanied by proof of purchase.

Approved returns will be refunded in the form of store credit only.
We do not offer cash or credit card refunds.

• Custom or made-to-order items are final sale
   
• Natural variations in onyx, wood grain, or handcrafted finishes are not considered defects
   
• Freight or shipping charges are non-refundable
   

Please contact us at [your email/contact section placeholder] with:

1. Your order number
    
2. Photos of the product if defective
    
3. A brief explanation of the issue
    

Once approved, we will provide instructions for return or exchange processing.